Privacy Policy — ToolTag

1. Information we collect

• Contact information: name, phone number, email address, and pickup/delivery address you provide when requesting a quote or placing an order.
• Order information: details about the tools you submit, services requested, scheduling preferences, and payment records.
• SMS opt-in information: your mobile number and consent record when you opt in to transactional SMS notifications.
• Technical information: basic device and usage data collected automatically to operate and improve the Site.

2. How we use your information

To provide quotes, schedule pickups and deliveries, process payments, and communicate about your orders (including transactional SMS if you opt in). To improve our services and comply with legal obligations.

3. Mobile information — no sharing with third parties

We do not share, sell, rent, or disclose your mobile phone number or SMS opt-in information with any third parties or affiliates for marketing or promotional purposes.

4. Other sharing

Service providers (payment processors, SMS delivery providers such as AWS, hosting) bound to use data only for our services. Legal when required. We do not sell your personal information.

5. Your choices

SMS: reply STOP to opt out at any time. Contact us to review, correct, or request deletion of your personal information.

6. Data retention

Retained as needed for services and legal/tax obligations.

7. Security

Reasonable safeguards; no internet transmission is 100% secure.

8. Changes

We may update this policy; continued use after changes constitutes acceptance.

9. Contact

Through the Site or support email on our contact page.